Music not playing in Discord? This troubleshooting guide covers the most common causes and fixes for Beatra and any Discord music bot.

If Beatra or any Discord music bot suddenly stops playing audio, there are usually a handful of common causes. This guide walks through every fix in order of likelihood.
The most common issue. The bot must be in the same voice channel as you when you run /play.
Fix: Join a voice channel first, then run /play. If Beatra is already in a different channel, use /stop to clear it, then rejoin your channel.
Beatra needs these permissions to work:
Fix: Go to Server Settings > Roles and make sure Beatra's role has these permissions. Or check the specific voice channel's permission overrides.
If your voice channel has a user limit set and it is full, Beatra cannot join.
Fix: Increase or remove the user limit in voice channel settings, or give Beatra the Move Members permission which lets it bypass limits.
Discord's voice servers occasionally have regional outages that cause audio drops.
Fix: Check discord.statuspage.io for any ongoing incidents. You can also change your voice channel's region in Edit Channel > Region Override to try a different server.
YouTube aggressively rate-limits bots that make too many requests from the same IP.
Fix with Beatra: Beatra handles this automatically with its proxy rotation and remote cipher system. If streams are failing temporarily, it usually resolves within a few minutes. You can try:
Sometimes Discord automatically kicks idle bots, or a server admin accidentally removed Beatra from the channel.
Fix: Run /summon if available, or simply join a voice channel and type /play β Beatra will rejoin automatically.
Some YouTube or Spotify tracks are blocked in certain countries.
Fix: Try searching for the track by name instead of pasting the URL β Beatra will find an accessible version. For example:
/play query: artist - song name
No audio is playing because nothing is in the queue.
Fix: Add tracks with /play or enable autoplay mode so Beatra keeps discovering music automatically.
Someone may have set the volume to 0.
Fix:
/volume level: 75
If nothing else works, re-invite Beatra to reset its permissions:
Join the Beatra Discord support server and describe your problem. The support team can investigate server-specific issues.
For general setup help, see the Beatra getting started guide or the full commands reference.