Question 1

What is Beatra?

Accepted Answer

Beatra is a free, high-quality Discord music bot that brings premium music streaming to your Discord server. It supports multiple platforms including YouTube, Spotify, SoundCloud, and more, with 24/7 uptime and crystal-clear audio quality.

Question 2

Is Beatra completely free?

Accepted Answer

Yes! Beatra offers a comprehensive free tier with all essential features including music playback, queue management, and playlist support. We also offer a premium plan for $1.50/month with enhanced features like 24/7 mode, unlimited playlists, and priority support.

Question 3

How many servers can I add Beatra to?

Accepted Answer

There is no limit! You can add Beatra to as many Discord servers as you want. The bot is designed to handle multiple servers simultaneously with high performance.

Question 4

How do I add Beatra to my Discord server?

Accepted Answer

Adding Beatra is simple: 1) Click the "Add to Discord" button on our website, 2) Select your server from the dropdown, 3) Authorize the required permissions, 4) Join a voice channel and use /play to start playing music!

Question 5

What permissions does Beatra need?

Accepted Answer

Beatra requires the following permissions: Connect (to join voice channels), Speak (to play audio), Use Voice Activity (for audio streaming), Send Messages (to respond to commands), and Embed Links (to display rich embeds with song information).

Question 6

Can I customize Beatra's prefix?

Accepted Answer

Beatra uses Discord's slash commands (/) which cannot be customized. This ensures consistency across all servers and provides better integration with Discord's native command system.

Question 7

What music platforms does Beatra support?

Accepted Answer

Beatra supports 8+ platforms including YouTube, Spotify, SoundCloud, Apple Music, Deezer, Bandcamp, Vimeo, and direct audio URLs. This gives you access to millions of songs from various sources.

Question 8

Can I create and save playlists?

Accepted Answer

Yes! Free users can create up to 5 playlists with 100 songs each. Premium users get 10 playlists with up to 2000 songs per playlist. Use /playlist create to get started.

Question 9

Does Beatra support lyrics?

Accepted Answer

Yes! Use the /lyrics command to display synchronized lyrics for the currently playing track. Lyrics are available for most popular songs.

Question 10

What audio effects are available?

Accepted Answer

Beatra offers 10+ audio effects including bass boost, nightcore, vaporwave, 8D audio, karaoke mode, and more. Premium users get access to all effects without limitations.

Question 11

Can Beatra play music 24/7?

Accepted Answer

Yes! Premium users can enable 24/7 mode using the /247 command. This keeps the bot in your voice channel playing music continuously, even when no one else is listening.

Question 12

What is the audio quality?

Accepted Answer

Beatra streams audio at up to 320kbps with adaptive bitrate technology. The bot automatically adjusts quality based on your connection to ensure smooth playback without buffering.

Question 13

Why is there lag or stuttering?

Accepted Answer

Audio lag can be caused by: 1) Poor internet connection, 2) High server load, 3) Discord voice region issues. Try changing your voice region, checking your internet connection, or using a different music source.

Question 14

Does Beatra work on mobile?

Accepted Answer

Yes! Beatra works perfectly on Discord mobile apps (iOS and Android). You can also use our mobile-optimized web dashboard to control music remotely from your phone.

Question 15

What is the queue limit?

Accepted Answer

Free users can queue up to 100 songs. Premium users can queue up to 2000 songs. This ensures fair usage while providing plenty of capacity for extended listening sessions.

Question 16

What does Premium include?

Accepted Answer

Premium ($1.50/month) includes: 24/7 non-stop music, 10 playlists (vs 5 free), 2000 queue size (vs 100 free), unlimited audio effects, 1000% max volume, no voting required, priority support, and ad-free experience.

Question 17

How do I upgrade to Premium?

Accepted Answer

Visit beatra.app/premium and click "Get Premium". You can pay via credit card, PayPal, or cryptocurrency. Premium is activated instantly after payment.

Question 18

Can I cancel Premium anytime?

Accepted Answer

Yes! You can cancel your Premium subscription at any time from your dashboard. You'll retain Premium features until the end of your billing period.

Question 19

Is Premium per server or per user?

Accepted Answer

Premium is per user. Once you have Premium, you can use all Premium features on any server where Beatra is present.

Question 20

Beatra is not responding to commands

Accepted Answer

Try these steps: 1) Make sure Beatra has proper permissions, 2) Check if the bot is online (green status), 3) Try re-inviting the bot, 4) Check our status page at beatra.app/status for any ongoing issues.

Question 21

Music is not playing or skipping

Accepted Answer

This can happen due to: 1) Copyright restrictions on certain songs, 2) Platform API issues, 3) Network problems. Try playing a different song or using an alternative platform (e.g., YouTube instead of Spotify).

Question 22

How do I report a bug?

Accepted Answer

Join our Discord support server at discord.gg/ACJQzJuckW and create a ticket in the #support channel. Provide details about the issue, steps to reproduce, and any error messages you received.

Question 23

What data does Beatra collect?

Accepted Answer

Beatra only collects minimal data necessary for functionality: Discord user ID, server ID, and music playback statistics. We do NOT collect message content, personal information, or voice data. All data is encrypted and GDPR compliant.

Question 24

Is my listening history private?

Accepted Answer

Yes! Your listening history is private by default. You can optionally make your Beatra Wrapped stats public to share with friends, but this is entirely opt-in.

Question 25

What languages does Beatra support?

Accepted Answer

Beatra supports 21 languages: English, Turkish, German, French, Spanish, Italian, Portuguese, Russian, Japanese, Korean, Chinese (Simplified & Traditional), Polish, Dutch, Swedish, Norwegian, Danish, Finnish, Indonesian, Hindi, and Arabic.

Question 26

How do I change the bot language?

Accepted Answer

The bot automatically detects your Discord language setting. You can also manually change it using the /language command or from the web dashboard settings.

Frequently Asked Questions

General

Setup

Features

Technical

Premium

Troubleshooting

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